Questions or a problem? Write to [email protected] and we answer on weekdays. Tell us the form's title and what the panel or the upload page says, and we can help faster.
How do I start?
Open your Google Form, click the puzzle icon (Add-ons) → File Upload – No Sign-in → Open. Click Add file upload, then Connect Google Drive. The panel shows your upload link: open it in a private window, add a file and submit the form. The file is in your Drive and in the panel within seconds.
Which link do I share?
Share the upload link from the panel, not the normal form link. It shows the upload box and your form on one page, and links the files to the answer. People who open the normal form see the upload link in the “Uploaded files” question.
Someone says their file was refused.
The upload page tells them why: the file type is not ticked in your settings, the file is larger than your limit, they sent the maximum number of files, or your monthly uploads are used. Program files and Office files with macros are always refused. The panel shows how many files were turned away this month.
Where are the files?
In your Google Drive, in the folder “<form title> – File uploads”, one folder per response. The “Uploaded files” column in your responses sheet opens the right folder. Folders whose form was never submitted are called “Not submitted yet”.
I don't get the email.
Check that “Email me when files arrive” is ticked in the panel's settings, and look in your spam folder. The email is sent from your own Google account to yourself, only when a response has files.
I paid. How do I get Pro?
Go back to the form and click “I have paid – refresh” at the bottom of the panel. The new limits apply at once, also on your upload page.
How do I cancel or download invoices?
In the panel, click Manage billing. You can cancel, update your card or download invoices there. Your plan stays active until the end of the period you paid for.
How do I stop it?
In the panel, click “Turn off for this form”. We delete the form's records at once, and if it was your last form we remove our access to your Drive. Files already uploaded stay in your Drive.
Links
- What the add-on does, plans and prices
- Privacy Policy (business customers: ask for our data processing agreement)
- Terms of Service
Made by AddonNordic ApS, Aalborg, Denmark (CVR 46495985). Google Forms™ and Google Drive™ are trademarks of Google LLC.